Hi, I'm Jayson Pare

IT Manager (Independent Contractor, Part-time)

• Provided IT Help Desk support for the internal team, resolving hardware and software issues
• Became the go-to super user for CRM, operations, and accounting software (Pipedrive, Pipedrive Projects, Solar Proof, Xero, and 3CX)
• Supported and trained staff on business software, building high-level user capability across the team
• Automated business processes using AI tools and integrations to reduce manual work
• Drove continuous improvement of internal systems, processes, and workflows
• Managed multiple IT projects concurrently while consistently meeting deadlines

IT Team Lead (Full-Stack Development, DevOps & Workflow Automation)

• Delivered full-stack features end-to-end on a Next.js/React platform backed by Node.js/Express microservices and Postgres
• Owned cloud deployment pipeline (Docker, Terraform, nginx, CI/CD) for a production environment on DigitalOcean
• Built n8n automation workflows syncing ClickUp, Airtable, Slack, and Amazon Ads data, replacing manual reporting
• Administered Aloware (calling/SMS) and HubSpot CRM for the sales and support teams
• Maintained shared internal libraries (auth, config, integrations) across a multi-service monorepo
• Handled production debugging, database schema changes, and release coordination

Funnel and Automation Specialist

• Multitasked across automation, CRM, funnel, and website projects
• Managed marketing automation systems including ActiveCampaign and WebinarJam
• Designed landing pages and funnels using ClickFunnels and Webflow
• Troubleshot integrations, workflows, and data accuracy issues

IT Operations Team Lead

• Led a cross-functional IT team supporting web infrastructure, automation systems, and IT project delivery for a leading Amazon e-commerce agency
• Managed and mentored a team of IT specialists, setting priorities and ensuring SLA compliance across multiple concurrent projects
• Spearheaded automation initiatives using Zapier, JotForm, and AppScript, reducing manual workloads by streamlining recurring processes
• Oversaw CMS platforms (WordPress), email marketing systems (HubSpot, Mailchimp), and marketing funnels (ClickFunnels)
• Implemented IT security protocols including Two-Factor Authentication (2FA) and access management policies
• Managed Google Workspace and Microsoft 365 admin environments for 50+ users
• Administered account access delegation across Google Workspace, 1Password, Slack, HubSpot, Aloware, and most other business apps for onboarding, offboarding, and role changes
• Promoted to Team Lead to oversee the IT department following company growth and recognition of performance